Frequently Asked Questions

We cover all of Greater Accra including East Legon, Cantonments, Labone, Osu, Ridge, Airport Residential Area, Dzorwulu, Achimota, Spintex Road, and Tema. We are also expanding to Kumasi — WhatsApp us to confirm availability there.

Tap any 'Book Now' button on our website — your service details will be pre-filled in WhatsApp. Just add your address, name, and preferred date, then send. We confirm within 1 hour on business days.

Not necessarily. Many clients give us access and go about their day. We message you when we arrive and when we're done. All our staff are background-checked.

We use eco-friendly, non-toxic cleaning products that are safe for children and pets. We avoid harsh industrial bleach. If you have specific allergies or sensitivities, let us know when booking.

Yes — always. Our teams arrive with all cleaning products, mops, vacuums, microfibre cloths, and any specialist equipment needed. You don't need to provide anything.

We offer a 100% satisfaction guarantee. If any part of the clean doesn't meet your expectations, tell us within 24 hours and we'll return to fix it — completely free, no arguments.

For standard cleans, 24 hours is usually enough. For deep cleans and large jobs, 48–72 hours is preferred. For urgent requests, message us on WhatsApp and we'll do our best.

Yes. Weekly and bi-weekly recurring plans are available with a 15% discount per visit. You get the same team every time.

Absolutely — and harmattan is when professional cleaning matters most. We use specific techniques for harmattan dust removal, especially for tile floors, AC filters, and window tracks.

Payment is made after the job is completed and you're satisfied. We accept mobile money (MTN MoMo, Vodafone Cash, AirtelTigo), bank transfer, and cash. No payment is taken upfront.

Every member of our team is personally interviewed, background-checked, and trained before their first job. We don't use casual walk-ins. The same trusted team returns for recurring visits.

Yes — Monday through Saturday. Weekend slots are popular so booking 1–2 days ahead is recommended.

A standard clean covers all everyday areas — floors, surfaces, bathrooms, kitchen. A deep clean goes further: inside the fridge, oven, all cupboards, window tracks, AC filters, ceiling fans, and tile grout.

Yes — AC filter cleaning is available as an add-on to any clean. We clean the filter and treat mold around the unit. Recommended every 3 months in coastal Accra.

Yes — overhead and underground storage tanks. Full drain, scrub, disinfection, and rinse. Recommended every 6 months.